Frequently Asked Questions

1. What is the best hot tub for a small garden?

For a smaller garden, a compact Lay Z Spa can be a practical choice because it provides comfortable seating without taking up unnecessary space. Before choosing a model, measure the available area and leave enough room around the hot tub for access, the pump and routine maintenance. Tub Care can help you compare Lay Z Spa models based on your available space, number of users, features and budget.

2. Where can I buy Lay Z Spa hot tubs in the South West?

Tub Care supplies Lay Z Spa hot tubs throughout the South West, with delivery and installation available across Devon, Cornwall and Somerset. Our range includes inflatable Lay Z Spa models, ThermaCore foam wall models and HydroJet Pro models. We can also help you choose a model that suits your garden, household and budget.

3. Do you deliver and install hot tubs across the South West?

Yes. Tub Care provides hot tub delivery and installation across Devon, Cornwall and Somerset. Our installation service is designed to make the process easier. Rather than receiving a large boxed package at the kerbside and assembling it yourself, our team delivers the hot tub to your garden, assembles it, fills it and carries out the initial water chemistry checks.

4. Do you offer hot tub installation in Devon?

Yes. Tub Care delivers and installs Lay Z Spa hot tubs throughout Devon, including Exeter, Plymouth, Torquay, Barnstaple, Newton Abbot and Tiverton. Our service includes delivery to your garden, assembly and initial setup. If you are unsure which hot tub will work best in your available space, we can help you compare suitable options.

5. Do you install hot tubs in Cornwall?

Yes. Tub Care provides Lay Z Spa delivery and installation throughout Cornwall, including Truro, Newquay, St Austell, Falmouth, Penzance and Bodmin. As a local South West specialist, we can help you choose a suitable model and arrange delivery and installation for your garden.

6. Do you install hot tubs in Somerset?

Yes. Tub Care delivers and installs Lay Z Spa hot tubs throughout Somerset, including Taunton, Bridgwater, Bath, Yeovil, Frome and Glastonbury. Our installation service takes care of delivery, assembly and initial setup, helping make your hot tub purchase as straightforward as possible.

7. How much does a hot tub cost in the South West?

Hot tub prices vary according to the model, size, construction, features and insulation. Tub Care offers Lay Z Spa models ranging from more affordable inflatable options to premium ThermaCore foam wall and HydroJet Pro models. Prices start from around £499, with delivery and full installation included across Devon, Cornwall and Somerset on eligible Tub Care purchases.

8. Which hot tub is cheapest to run?

The cheapest hot tub to run depends on how efficiently the model retains heat and how you use it. Insulation, the hot tub cover, outdoor temperatures, water temperature and frequency of use can all affect electricity consumption. When comparing models, look at the manufacturer's energy efficiency information and consider your expected usage rather than choosing based solely on the purchase price.

9. How much does a hot tub cost to run per month?

There is no single running cost that applies to every hot tub. Electricity consumption depends on factors such as the model, insulation, outdoor temperature, water temperature, frequency of use and your electricity tariff. Choosing an energy efficient model, keeping the cover fitted when the hot tub is not being used and managing the water temperature carefully can all help reduce unnecessary energy use.

10. How much does a Lay-Z-Spa hot tub cost to run?

The running cost of a Lay-Z-Spa depends on the model and how you use it. Energy-efficient models can cost less to operate because they are designed to reduce heat loss.

Inflatable Lay-Z-Spa models, ThermaCore foam-wall models and HydroJet Pro models have different specifications, insulation and heating requirements. We recommend comparing the running-cost information for individual models before deciding which hot tub is right for you.

11. Are hot tubs expensive to run in the South West?

A hot tub can add to your household electricity costs, but the actual amount depends on the model, insulation, outdoor temperature, desired water temperature and usage. The relatively mild climate in parts of the South West can be favourable compared with colder regions, although winter temperatures and weather still affect heating requirements. Choosing an efficient model, keeping the cover fitted and avoiding unnecessary reheating can help control running costs.

12. Are foam wall hot tubs better than inflatable hot tubs?

Foam wall and inflatable hot tubs offer different benefits. Inflatable Lay Z Spa models are generally more affordable and flexible, while ThermaCore foam wall models provide a more rigid construction and enhanced insulation. The right choice depends on your garden, budget, expected frequency of use and whether portability, comfort or insulation is most important to you.

13. What is a foam wall hot tub?

A foam wall hot tub uses an insulated rigid or semi rigid construction rather than a conventional inflatable wall. Lay Z Spa ThermaCore models use ThermaCore foam construction and are designed for customers who want a more substantial structure and enhanced insulation compared with a traditional inflatable design.

14. Where can I buy a foam-wall hot tub in the South West?

Tub Care sells Lay-Z-Spa ThermaCore foam-wall hot tubs throughout the South West, with delivery and installation available across Devon, Cornwall and Somerset. Our foam-wall range is designed for customers who want improved insulation, rigid construction and a more premium feel than a standard inflatable hot tub.

15. Are foam wall hot tubs more energy efficient?

Foam wall construction can provide stronger insulation than a conventional inflatable design, which can help reduce heat loss. However, actual energy consumption depends on several factors, including outdoor temperature, water temperature, how frequently the hot tub is used and how well it is managed. It is best to compare the specifications of individual models before making a decision.

16. What is the best Lay Z Spa hot tub?

There is no single Lay Z Spa model that is best for everyone. The right choice depends on your available space, number of users, budget, preferred features and running cost expectations. A compact inflatable model may suit a smaller garden, while a ThermaCore model may be better for customers who prioritise rigid construction and insulation. HydroJet Pro models can be a good option for those looking for a more premium massage experience.

17. Which Lay Z Spa is best for a family?

The best Lay Z Spa for a family depends on how many people will regularly use it and how much space you have available. Larger models provide more room for multiple users, while smaller models can be easier to heat and maintain. It is usually better to choose a size based on your regular usage rather than simply selecting the largest model available.

18. Is buying a hot tub worth it?

A hot tub can be a worthwhile investment if you have suitable outdoor space and expect to use it regularly. Before buying, consider more than the initial purchase price. Electricity consumption, water treatment, maintenance, available space and expected frequency of use should all form part of your decision.

19. What should I consider before buying a hot tub?

Before buying a hot tub, consider:

  • Available garden space
  • Number of regular users
  • Hot tub dimensions
  • Access to the installation area
  • Electrical requirements
  • Running costs
  • Insulation
  • Water maintenance
  • Purchase budget
  • How often you expect to use the hot tub

You should also consider whether there is enough space around the hot tub for access, maintenance and safe operation.

20. Can you deliver a hot tub directly to my garden?

Yes. Tub Care's installation service is designed to deliver the hot tub to your garden rather than simply leaving a large package at the kerbside. Our team handles the assembly and initial setup, making the installation process easier and more convenient.

21. Do you fill and set up the hot tub after delivery?

Yes. With full installation, Tub Care assembles the hot tub, fills it and carries out the initial water chemistry checks. We can also explain the basics of using and maintaining your Lay Z Spa so you understand the essential care requirements after installation.

22. Can I get hot tub delivery near me?

Tub Care provides local Lay Z Spa delivery and installation across Devon, Cornwall and Somerset. Our service area includes towns and cities such as Exeter, Plymouth, Torquay, Truro, Newquay, St Austell, Falmouth, Taunton, Bridgwater, Bath and Yeovil. If you are outside our usual South West service area, contact Tub Care to discuss whether delivery and installation can be arranged.

23. Do you provide hot tub servicing and support?

Yes. Tub Care supports customers beyond the initial purchase with help relating to water chemistry, filters, the Lay Z Spa app, general use and other common questions. Where appropriate, our local team can also provide assistance following installation.

24. What are the running costs of a hot tub in Devon, Cornwall or Somerset?

Hot tub running costs vary depending on the model and how it is used. Key factors include insulation, outdoor temperature, water temperature, heating settings, frequency of use and your electricity tariff. Winter use will generally require more heating than summer use. For a more realistic estimate, consider the specifications of the particular Lay Z Spa model you are considering alongside your expected usage.

25. Which hot tub should I buy?

The right hot tub should match your available space, number of users, budget and priorities. An inflatable Lay Z Spa can be suitable if affordability and flexibility are important. A ThermaCore foam wall model may be preferable if you want a more rigid structure and enhanced insulation. A HydroJet Pro model may suit customers who prioritise premium massage features and comfort. If you are unsure which model is right for you, Tub Care can help you compare your options based on your garden, household, budget and preferred features.

About Tub Care

We'll tell you what not to buy.

Tub Care sells and sets up Lay-Z-Spa hot tubs across Devon, Cornwall and Somerset. No hard sell, no jargon, and no pretending every tub is right for every garden.

The honest bit

New to selling. Not new to hot tubs.

Tub Care is the retail side of a local hot tub team. We're a young shop, and we'd rather say so than dress it up — but the people behind it have been looking after hot tubs in the South West for a good while.

We also run Devon and Cornwall Hot Tub Cleaning, an established cleaning and servicing business covering the same three counties. That's where the advice comes from: when you've cleaned and serviced enough tubs, you learn which ones hold up, which gardens cause grief, and which "must-have" extras you can quite happily skip.

So when we recommend a tub — or talk you out of one — it's grounded in what we actually see out on the job, not what a brochure wants you to believe.

In partnership with

Devon and Cornwall Hot Tub Cleaning

Our sister business — the established local service that cleans, services and looks after hot tubs across Devon, Cornwall and Somerset. Same people, same standards. It means that when you buy from Tub Care, there's already a proper local team behind your tub for the years that follow, not just the day it's delivered.

What we actually do

Sold properly. Set up properly.

i.

Sell Lay-Z-Spa hot tubs

A focused range of inflatable hot tubs, with straight answers about which one suits your space, your people and your budget.

ii.

Free set-up, not "free delivery"

We bring it, position it where you want it, and get it running — across Devon, Cornwall and Somerset. Not dropped at the kerb and left for you.

iii.

Honest advice, before and after

We'll flag the things a sales page won't: tricky access, running costs, and the upgrades that genuinely aren't worth it for you.

Our promise

Things you'll never get from us.

  • We won't push the biggest tub if a smaller one suits you better.
  • We won't call delivery "free" then charge for set-up — set-up's included.
  • We won't invent a fake deadline or a countdown to rush your decision.
  • We won't disappear after delivery — there's a real local team behind it.
Where you stand

Clear terms. No small print games.

Your right to return

Returns handled in line with the UK Consumer Contracts Regulations 2013 and Consumer Rights Act 2015. The full policy is on our returns page.

Manufacturer warranty

Hot tubs carry their Lay-Z-Spa manufacturer warranty, handled directly with Lay-Z-Spa so you deal with the people who made it.